Case Study – 1 : Retail Force Management : Objective 15X ROI

Mr. Rohit Khanduja (Director-Promoter ABC Garments Ltd ) has been selling his products through COCO and Multibrand Outlets. He had Retail Sales team size of 40 people spread primarily in North and West part of the country. His business showed tremendous prospect but as he started expanding his operations and sales manpower strength grew to 80, he faced the unexpected hindrances in his growth story. His team could hardly achieve 50% of the target set for 2016, putting spanner to all his expansion & growth plan. Mr. Khanduja is frustrated with response he has been getting from his team, he is unable to figure out why his people are not delivering and attrition rate of organization has gone high.

On closer discussion with Mr. Khanduja we could identify under-mentioned issues in the company

• Not able to attract right kind of profile at right price and right time.

• Lack of basic retail sales training and customer handling techniques .

• Lack of proper process and Monitoring System.

• High attrition. People leave without giving any notice period. Many also need to be terminated due to non performance

• Absence of technology

Verto associated itself very closely with Mr. Khanduja and his entire team. Over a period of next few months, intensive people practice & processes was applied across the organization, primarily targeting the under-mentioned zones.

OUTCOME

• We worked closely with the Managers to enhance Process, Skill and Will level in the organization. Creation and roll out of effective productivity management and enhancement system.

• Designing and implementation of Compensation & Benefit plan which bred high performer and increased employee retention.

• Created visible Learning and Growth roadmap for each individual for higher level of people engagement.

• Developed and induced best people management policies and guidelines. Helping organization to immediately enhance its "Brand visibility as an employer and create feeling of Pride and ownership in the system."

• People Management system have now been very tightly integrated with all Business Processes in ABC Foils Pvt Ltd, as it prepares itself to Leap Ahead in revenue and growth expansion for FY 2012-13

Case Study – 2 : Recruitment Process Outsourcing for Chain of Fine Dine Restaurant

Verto RPO team specializes in filling permanent, contractual, temporary and senior profile appointments. The end-to-end solution consists of management of all internal and external candidates, the assessment and probity processes, as well as the engagement of talent partners.

One of the client in Hospitality sector engaged Verto RPO services

OUTCOME

• More than 110 roles are filled annually

• Average time-to-fill reduced to 14 days

• Average cost-per-hire decreased by 30 percent

• Direct hires increased by 80 percent

Case Study – 3 : HR Services for MNC’s Start Up in India

• Japan based Electronics Pvt .Ltd is one of the largest peripheral selling company in Japan having Global Turnover of $ 900 Million. It has recently set it base in India and currently has team size of Ten people. It has massive expansion plan over next few years in India. The said company wanted to incorporate strong people practices and experience for all its people from day one of joining. Their predicament was how to ensure best people practices without incurring cost of setting up of full fledged HR system.

• Verto currently acts as shared service partner with the mentioned company setting up its entire HRD system, Process, Formats and Guidelines. There is dedicated helpline and support system provided to all the employees. Its day to day HR work activity like Offer letter, Induction, Leave Management, Statutory Compliances, Exit Management. Etc is taken care off in the most professional way.

• OUTCOME : With basic people processes and practices in place, the Management is able to focus better on its Business Expansion plan with its highly energized and stable team. All this at a cost less then hiring a fresher MBA HR without any experience.

Customer Speak

• Our PAN India Outsourced Sales Force is Managed by Verto. We are happy with the virtual flawless Operations and ability to quickly respond to our requirements.
  - Sunil ( Business Head – Leading IT Hardware Distribution )

• Verto is our sole recruitment partner. We highly appreciate their professional approach and ability to provide quality resources . The key advantage working with Verto has been their ability to quickly understand our Business intricacies and Growth agenda.
  - Kabir (Owner of Leading Chain of 20+ Fine Dining Restaurants )

• We have been associated with Verto for last five years. The association has helped us transform the way we manage our People. The Organisation has become far more stable and profitable than we were Five years back. Verto has become integral part of our People Management system.
  - Rohit (MD of Leading 2000 Cr Exports Company)